Terms & Conditions
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
Terms & Conditions - The Basics
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
What to Include in the T&C Document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.
Welcome to Mahira Optical Fibre Solutions Private Limited (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website \[www.mahiraopticalfiber.com] (“Website” or “Site”) and the broadband internet and related services (collectively, the “Services”) provided by the Company.
Please read these Terms carefully before accessing or using our Services. By accessing our Website or subscribing to our Services, you agree to be bound by these Terms and our Privacy Policy, as per the provisions of the Information Technology Act, 2000 and applicable Indian laws.
1. Eligibility
You must be at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872. By using our Services, you represent and warrant that you meet these eligibility requirements.
2. Account Registration
To access our Services, you may be required to register and create an account with accurate and complete details. You are responsible for maintaining the confidentiality of your account and for all activities conducted using your account.
3. Service Availability
Our optical fibre internet Services are currently available only in specific areas. Service availability is subject to infrastructure feasibility and operational conditions. We reserve the right to refuse, restrict, or discontinue service in any location without prior notice.
4. Plans, Pricing & Billing
Our subscription plans, pricing, installation charges, and billing cycles are clearly listed on the Website or shared through direct communication. You agree to pay all charges in a timely manner, including applicable taxes as per Indian laws such as the Goods and Services Tax (GST).
Nonpayment or delayed payment may result in service suspension or termination.
We may revise tariffs with prior notice as per TRAI (Telecom Regulatory Authority of India) guidelines, where applicable.
5. Installation and Equipment
Mahira Optical Fibre Solutions Private Limited may provide or lease necessary equipment (e.g., routers, modems). This equipment remains our property unless otherwise specified. You are responsible for its safekeeping and agree to return it in working condition upon service termination. Loss or damage may attract additional charges.
6. User Obligations and Acceptable Use
You agree to use our Services in accordance with:
Indian laws including the Information Technology Act, 2000 and Telecom laws;
All applicable TRAI regulations and directives;
Ethical and lawful practices.
You shall not:
Engage in any unlawful, threatening, or abusive activities;
Transmit viruses or harmful software;
Access or attempt to access unauthorized data or systems;
Interfere with network performance or other users' access;
Infringe upon thirdparty rights or privacy.
7. Intellectual Property
All content, design, trademarks, logos, and intellectual property on the Website are the property of Mahira Optical Fibre Solutions Private Limited or its licensors. Unauthorized use, reproduction, or distribution is prohibited and may result in legal action.
8. Termination or Suspension
We reserve the right to suspend or terminate your account or Services:
For violation of these Terms;
On account of nonpayment;
As required by law or a regulatory authority;
Upon your written request with applicable notice.
You may also cancel your subscription by contacting our customer care, subject to planspecific terms and return of any leased equipment.
9. Limitation of Liability
To the fullest extent permissible under Indian law, Mahira Optical Fibre Solutions Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use our Services.
10. Indemnity
You agree to indemnify, defend, and hold harmless Mahira Optical Fibre Solutions Private Limited and its affiliates, employees, and agents from any loss, liability, claim, or demand, including reasonable legal fees, arising out of your breach of these Terms or your misuse of the Services.
11. Force Majeure
We shall not be held liable for any failure or delay in performance due to events beyond our control, including acts of God, natural disasters, war, cyberattacks, or governmental regulations.
12. Dispute Resolution & Jurisdiction
In the event of any disputes or differences arising under or in connection with these Terms, both parties agree to resolve the matter amicably. If unresolved, such disputes shall be subject to the jurisdiction of the courts of India, and governed by the laws of India.
13. Changes to Terms
We may modify or update these Terms from time to time to comply with legal or operational requirements. Updated Terms will be posted on this page with the revised effective date. Continued use of our Services after changes indicates your acceptance of the revised Terms.
14. Contact Us
For questions, feedback, or support, please contact:
Mahira Optical Fibre Solutions Private Limited
Office No. C3-304, 3rd Floor Brahma Majestic Cts No 755, NIBM Road, Kondhwa Khurd, Pune- 411048.
Contact : 7875553031